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Librarian Capital's avatar

Fascinating. I can understand the standard Google Support response being sent but I can't believe no one from Alphabet IR reached out to you in person either before or after that.

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Josh Nicholson's avatar

Mate I hated dealing with offshoring consumer complaints or interactions enough as it was, dealing with talking to some bloke in India or some Sheila in Philo was hard enough. Now talking to chat bots makes me want to give up on anything I can't physically exchange over the counter, unfortunately that isn't a reality.

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Tim Worstall's avatar

So, that response has calmed you down nicely, right?

Right?

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John Hempton's avatar

the response of giving me the subscription as promised will calm me down.

The new world where you no longer deal with people, but you deal with bots, is a world where the petty claims court will get a big work out. Because big companies it seems do not listen to people. They listen to lawyers.

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